Legal
Refund policy.
How cancellations, refunds, and service commitments are handled.
Last updated: February 26, 2026
At The Tech Thingy™ (operated by NavTosh Tech LLP), we deliver digital and consultative services. The following policy outlines how refunds and cancellations are handled.
- 01
Service cancellations
Cancellations are governed by your specific agreement. Work already completed is non-refundable.
- 02
Refund eligibility
- Duplicate or accidental payments
- Project not initiated within the agreed timeline (excluding client delays)
- Milestones not delivered as per the agreed scope
- 03
Non-refundable items
Custom development, consulting, and SaaS subscriptions are non-refundable once work has started or access is granted.
- 04
Refund requests
To request a refund, email sales@thetechthingy.com with your invoice details and reason. Requests are reviewed within 5 to 7 business days.
- 05
Approved refunds
Approved refunds are processed via the original payment method within 7 to 10 working days.
- 06
Policy updates
This policy may be updated periodically. Continued use implies acceptance of changes.
Questions?
Email sales@thetechthingy.com or get in touch.
Operated by NavTosh Tech LLP, Thane, Maharashtra, India.